Contact Us

Have questions about Daymora, need help with your integration, or want to discuss your use case? We are here to help. Reach out and we will get back to you within one business day.

Technical Support

Having trouble with your API key, integration, or dashboard? Our support team can help you debug issues and get your implementation working correctly.

support@daymora.com

Billing & Account

Questions about your subscription, payment, cancellation, or account access? We can help you manage your account and resolve any billing questions.

support@daymora.com

General Enquiries

Want to discuss your use case, ask about enterprise options, or give product feedback? We welcome conversations with developers and teams exploring Daymora.

support@daymora.com

Privacy & Data Requests

To exercise your GDPR rights — access, rectification, erasure, or data portability — or for any privacy-related questions, please email us with your request.

support@daymora.com

Common Questions

Before reaching out, check if your question is covered below. These are the most common support queries we receive.

How quickly do you respond to support emails?: We aim to respond to all support enquiries within one business day. For urgent issues affecting production API access, please include 'URGENT' in your subject line.
Where do I find my API key?: Log into your Daymora dashboard and navigate to the Keys section. You can create, view, regenerate, and delete your API keys from there.
I forgot my password. What should I do?: On the login page, click 'Forgot password' and enter your registered email address. You will receive a verification code to reset your password.
How do I cancel my subscription?: Contact us at support@daymora.com with your account email and we will process the cancellation promptly. Your access continues until the end of the current billing period.
Can I get a refund?: Refunds are considered on a case-by-case basis. If you believe you are entitled to a refund, contact support@daymora.com with your account details and the reason for your request.
My API key is not working. How do I fix it?: First, check that the key is active (not expired) in your dashboard. Ensure you are passing the key in the Authorization header as 'Bearer YOUR_KEY'. If the issue persists, try regenerating the key or contact support.

Already a customer?

If you have an active Daymora subscription, you can also reach support directly from your dashboard. Log in and use the Contact Support button in the dashboard for the fastest response.